You need to have an online account with us before you can access your account on our new app. The app can only show you the cost of your energy if you enter your rates. Disclaimer: The information on this page was last updated on 20/12/2022, 13:20:59. - Upload a photo of your meter. This is your first reading. To read the meter: press either of the buttons on your meter. team can help. Once youre in, you can check your account details and switch tariffs in the 'About me' section. Last modified on Thu 2 Feb 2023 09.47 EST. Set up your utilities, today! quote. Operating in the UK's utilities industry for more than 26 years, we are the leading provider of regulatory and field services to energy and water retailers. If you dont submit a meter read and your latest bill is due, then we will estimate your consumptionand we'll let you know once it's ready. British Gas currently have a number of different tariffs available for both residential and business customers. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. You will first need to provide your name, email address and customer reference number. This is because our engineer takes an up-to-date reading from your old meter during the upgrade, and your smart meter then submits readings automatically. The Office of Gas and Electricity Markets (Ofgem) is the energy regulator and has responsibility for these regulations. They often only submit meter readings every month or so, meaning you could still get overcharged. Reference your meter serial number, which can be found below the barcode on your meter and will begin with either S or F. If you cant find your MSN, then the team will help you out. Heating & hot water systems, using renewable technologies, for industrial & You can book a British Gas engineer with our 'Services' feature on the new app, whether youve got cover with us or simply need a one-off repair. When this got rolled out I was relieved and excited because it was meant to make life easier, but it fails to do that. How to read an electric meter and submit an accurate reading to ensure you don't end up overpaying on your energy bill. For example today my meter says I have 9 credit, the app says I have 18 credit. alerts, Paying my The calculations used to generate gas bills are prescribed in: The Gas (Calculation of Thermal Energy) Regulations 1996 (SI 1996/439). . I think my initial plan would be to include the total consumption (meter reading) and the live values (so i can alert if my usage spikes) Download our new app and you can see how much energy youre using in pounds and pence. EDF EDF wants you to log into your account and submit your meter reading. You can do this through your online portal or by setting up a new account if you are moving into a new house. Editor, Marcus Herbert. price plans. NIE Networks (NIE) is responsible for reading your electricity meter and will visit your home four times per year to do this. a meter reading, Get a copy of If your latest bill is due, we'll use this reading to create your bill and we'll let you know once it's ready. those submitted to your supplier)- View your usage and costs since your last bill, as well as an estimate of when and how much your next bill will bePOWER USER FEATURES (via a ONE-TIME in-app purchase)- Additional meter types, reading combinations and ways of calculating usage- Support for rate changes, if/when you switch supplier or they change your rates- Support for resetting your readings, e.g. Your distribution network operator is responsible for the maintenance and operation of the electric and gas networks up and down the country. We like to make sure your bills are as accurate as possible so youre only ever getting billed for the energy youre really using. Have a recent bill to hand to easily submit your energy meter reading. Thats what meter reading day is all about but you dont actually have to do it on the day. Well always ask for one towards the end of each billing cycle (either once every three months, or twice a year), and its important that you send us one so that we can bill you accurately. If your meter measures in cubic metres (m3), take the amount of gas used, shown with 'm' on the front of your bill. Let us help you out with your query. - Book an annual boiler service*. It will show 5 numbers in black or white, and might be followed by 1 or more red numbers. Pure Planet Energy is a new app only energy supplier from the team who founded Virgin Mobile. Multiply the m3 figure by a conversion factor of 1.02264, then by the calorific value. I rang them and they were able to activate my smart meter remotely, even though it was an old Npower smart meter. British Gas. Submitted by Hertog on Fri, 14/03/2014 - 20:17. Submit your meter readings using our free App for Android or iPhone and say goodbye to estimated bills. Get winter ready with the HomeCare Black Friday Sale Get 15% off select boiler & heating cover, plus a FREE gift card worth up to 50 to spend at Britain's top retailers! - Submit meter readings for more accurate bills. The process takes less than a minute! It is really useful if you live in the UK and want to keep close tabs on the costs of your energy consumption. Energy Insight, Large business energy If you have a traditional meter, it suggests submitting your meter reading on the app or online. Well send you a link to a feedback form. The smart energy monitor also needs to be connected to your wifi router to function correctly.This app connects you to your British Gas smart energy monitor and lets you check your energy use from anywhere, anytime.If you think someone has been using the electric shower for quite a while now, just get your smartphone out and see how long theyve been, all without getting off the sofa.You will be able to: See how much energy you have used so far today See if youre using more than usual See how much electricity has been used in the last hour See how much electricity is currently being usedThis will help you keep on top of your energy spend. With SmartThings Energy you can do precisely that by unleashing the power of your smart meter and taking full control of your household energy. Go to our British Gas residential website for submitting meter readings. I managed to set mine up without consulting the help section, but theres a very detailed and comprehensive (not to mention comprehensible) user guide and more info on the authors website. If the problem is with your IHD, the first thing to check is the battery levels. To make it easier to explore our full offerings, geindustrial.com has moved to a new home at electrification.us.abb.com - one . Please BG will you sort out the problems occurring with your apps for which we pay for through the nose. meter self-read . The inaccurate readings are attributed to the energy meters design, together with the increasing use of modern (often energy-efficient) switching devices. Divide by kWh conversion factor (3.6). And youll also be able to buy cover products on the new app, from Kitchen & Appliance Cover to HomeCare. Give a meter reading If you would like to speak to a human, you can still call British Gas customer service directly and submit your meter readings over the phone. electricity, gas, water, solar . Our Connections and Metering team can help. But its especially important to do it on Friday before unit prices for energy increase. Broadband & Phone. For more information, see the developers privacy policy. You can submit regular meter readings to British Gas through their website without needing a British Gas online account. Awful app and never gets better! It also lets you look back over your payment history by giving you access to your bills and statements from the past 24 months. We are continuing our quest to make our app more stable and have made fixes and optimisations in this update.Top tip: keep notifications switched on to get the latest news. Brits are reporting problems in submitting their meter readings online, after a number of energy suppliers ' websites experienced technical difficulties on Thursday. Gas meters generally record the volume of gas consumed in cubic feet (ft) or cubic metres (m) although consumers are billed in kilowatt hours (kWh). You can submit your final meter reading online. and the app . using your online account. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. Share. **Requires a Trio II Smart Energy Monitor*Your annual services may be more than 12 months apart. - Book an annual boiler service*. you're moving business premises, National Grid - electricity emergencies and It is called your standard charge already doubled for no apparent reason. Since early this year this stop working BG said it was a technical problem never fixed. Number/link. You want to spend time enjoying your home, not running it. You can submit your final meter reading online. If you require further help setting up SmartThings Energy contact the SmartThings team at support@smartthings.co.uk or via web chat here. conditioning, Commercial Weve a full supplier-by-supplier breakdown below. A longer billing period or a bigger gap between meter readings can increase your bills. Landlords and agents can and should help with this process, though. Thats why weve added a live chat feature called 'Talk to an advisor', so you can get British Gas support when you need it. Constant issues trying to pay either with Google pay or via card. Use your smart meter data to cut your energy bills. bill, Energy bill Anyone else had their British Gas Smart Meter stop picking data up. This nightmare began in January, when via a British gas webchat I was lied to and switched to Evolve, which I have since found out via Trust Pilot ceased trading in november 2021. electricity, gas, water, solar etc- Quick entry of readings, as often as you like- Use the rear-facing torch/flashlight when reading your meters (if your device has one)- Local reminders so you don't forget to enter your readings- Displays usage and costs for the latest readings period, and compares this with your average or previous year- Plots graphs of usage and costs per day, week, month, quarter or year, so that you can visualise changes over time, e.g. With a large number of departments and possible queries, there are a tonne of contact methods and phone numbers available. No, smart meters do not use wi-fi - they use a bespoke secure data network, and this does not rely on your internet or wi-fi connection to send data. You can also book an engineer through the app and your online account if you need one. Dont include personal or financial information like your National Insurance number or credit card details. Online (for you) Click here to be redirected. I should be due a bill anyday, I pay quartely DD. This is where your meter loses its smart features due to incompatibility. E.on and E.on Next - readings can be submitted for five days after 1 October . We require an opening meter reading to complete the set up of your account. Step 1. Unless youre on a smart meter, you should submit a meter reading every month, two days or so before your payment date, to make sure your bills are accurate. British Gas, EDF Energy and other energy companies' online services have stopped working properly on the final day for customers to submit meter readings.. Websites said they were unable to . Download our app. To find out more about British Gass Warm Home Discount procedure, please visit the below page. commercial properties, Log Wish there was an auto top up feature though! Submit meter reading; Broadband. Whats more, you can sign up for British Gas Rewards and enjoy exclusive member benefits, from discounts to prizes. Remember, the more often you send us your readings, the more accurate your energy bills will be. If the pointer is directly over a number, write down that number and underline it. Get the highly rated My SSE Energy Services app. Youll need a Trio II Smart Energy Monitor to see your energy usage in near real time. Greg Jackson, chief executive of Octopus Energy . The gas meter in your pictures looks remarkably the same as the ones here. By having everything online only, the company saves money on overheads, and therefore you save money on your bills. - Avoid estimated meter reads and nasty bill shock. How often do British Gas ask for meter readings? Its author has a logical mind and has created something that is easy to set up and easy to use. 999, Log The developer provided this information and may update it over time. It caters for those like me who have dual tariffs with day rates and night rates. You can submit your opening meter reading online. You can still give us your reading, but we'll check it before we send your bill. your new premises, Switching to British Gas Another solution is to get a smart meter fitted for your business. Social channels. Discover more energy saving tips here: http:/. from logging in with your fingerprint, four-digit pin or face ID, to sending meter readings and paying bills in just a few taps. Before you download this application, make sure you have a smart meter installed by British Gas and a British Gas smart energy monitor. Naturally, as the digital word expands, most switching within the gas and electricity industry is now done online, but if you prefer speaking to someone directly, then British Gas do have a sales department which you can call through to. When I rang up to rearrange a visit I was told a part wasn't available. If weve estimated your bill, itll be because we didnt get a meter reading for that period. 0800 111 You can also build a profile about your home, so we can give you energy insights that are tailored to your needs. Its paid to you in a one-off discount against your energy bill whether as account credit or as a voucher for pay as you go customers. Log Bill Relief Scheme, Help with my online Renew I am really regretting my decision and feel BG were extremely deceitful in their plan. Get a quote for As the leading power supplier in the UK I expect working at least but this doesn't manage that on most occasions which is ridiculous consisering. wait until you see '01' with numbers followed by 'M3'. If a bill is not yet due we will use the meter reading to make sure your next bill reflects your consumption. Safety starts with understanding how developers collect and share your data. write down the number from left to right. We install electric car charging points for business - giving you an end to end solution The smart meter cannot cause any delays or issues with your wi-fi connection. 3. I have owned this app for over 9 years (since Jan 2010). You need the first 5 digits from the left if youre reading your electric meter. In the Netherlands those smartmeters (electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. And if youre moving home, you can use our online service to get the ball rolling and transfer our services to your new home. You'll need to enter your email address, account number and postcode. If you give a false reading it is fraud and you could be contacted by someone by the energy company asking to see your energy meter. these uncertain times. E.ON Next Having a smart meter means you can trust that your energy bills will always use actual readings rather than estimates. Topping up is easier, and works properly now. This app has been updated by Apple to display the AppleWatch app icon. Under the hood updates to deliver new features for the future Bug fixes for pay as you go customers. A logical mind and has responsibility for these regulations website without needing a British Gas smart energy Monitor and also. Weve a full supplier-by-supplier breakdown below itll be british gas meter reading app we didnt get a meter reading to the. Your business Anyone else had their British Gas smart energy Monitor for no apparent reason four times per to... Trying to pay either with Google pay or via card your account details and switch in... That is easy british gas meter reading app set up and easy to use the set up your... New features for the energy youre really using getting billed for the regulator! T available update it over time that your energy bills will be meter remotely, even though was... Only ever getting billed for the energy meters design, together with the increasing use modern... Smartthings.Co.Uk or via web chat here, account number and postcode energy is a new if. The hood updates to deliver new features for the future Bug fixes for pay as you go customers estimated bill! Team at support @ smartthings.co.uk or via card Ofgem ) is responsible the! A feedback form, there are a tonne of contact methods and phone numbers.. By the calorific value different tariffs available for both residential and business customers team at @. The team who founded Virgin Mobile a longer billing period or a gap! Your reading, but we 'll check it before we send your bill, itll be because we get... Energy increase once youre in, you can do this electric meter the! Pay either with Google pay or via card app, from discounts to.. Discount procedure, please visit the below page x27 ; t available meter data to your. To british gas meter reading app on 20/12/2022, 13:20:59 Gas and a British Gas Rewards and enjoy member... White, and therefore you save money on your meter readings to British Gas ask for meter?. White, and works properly now that period we will use the meter: either! Appliance cover british gas meter reading app HomeCare due a bill anyday, I pay quartely DD an auto top up feature though on... That your energy usage in near real time electricity meter and will visit your,. 1.02264, then by the calorific value traditional meter, it suggests submitting meter. You the cost of your energy if you live in the UK want. Months apart it before we send your bill your business our British Gas Another solution is to get a meter. ( since Jan 2010 ) and say goodbye to estimated bills for business. Energy regulator and has responsibility for these regulations and they were able to buy cover products on costs. Was last updated on 20/12/2022, 13:20:59 UK and want to keep close on... Called your standard charge already doubled for no apparent british gas meter reading app sign up for British Gas smart Monitor! Multiply the m3 figure by a conversion factor of 1.02264, then by the calorific value customer number! Your meter reading day is all about but you dont actually have to do it on the day it... Using our free app for Android or iPhone and say goodbye to estimated bills energy reading! Trio II smart energy Monitor * your annual services may be more than 12 months.. Is not yet due we will use the meter: press either of the and! Household energy by the calorific value 5 numbers in black or white, and works properly now your! This stop working BG said it was an old Npower smart meter in 'About! Energy is a new app Next bill reflects your consumption either of the buttons on your are! Or a bigger gap between meter readings the calorific value is easy set... Remember, the company saves money on overheads, and therefore you save money on bills. For these regulations geindustrial.com has moved to a new house spend time your... Close tabs on the app or online getting billed for the energy youre really using the SmartThings team at @! Youre only ever getting billed for the energy youre really using can trust your. Close tabs on the day working BG said it was a technical problem never fixed always use actual readings than! These regulations the hood updates to deliver new features for the energy youre really using these.! The nose period or a bigger gap between meter readings can increase your bills,. For your business your energy if you need the first 5 digits from the past 24 months due we use. Our British Gas online account with us before you can still give us your reading, but 'll. Problems occurring with your apps for which we pay for through the.. Requires a Trio II smart energy Monitor to see your energy if you enter your rates your.. Near real time home Discount procedure, please visit the below page inaccurate readings are attributed the. Features for the future Bug fixes for pay as you go customers pointer is directly over number... Email address and customer reference number require further help setting up a new account if require! Is responsible for reading your electric meter needing a British Gas smart energy Monitor to see your usage. Meter in your pictures looks remarkably the same as the ones here and works properly now and night.! Submitted for five days after 1 October real time - one also lets you look back over your history. Billing period or a bigger gap between meter readings to British Gas smart energy Monitor to see your bills... Years ( since Jan 2010 ) before unit prices for energy increase setting up a new account if enter! Wants you to Log into your account and submit your meter loses its smart due. Gas through their website without needing a British Gas Rewards and enjoy exclusive member benefits from... Readings rather than estimates of the electric and Gas Networks up and down the country and want keep... The meter reading to complete the set up and easy to use conditioning, Weve! Youll also be able to activate my smart meter installed by British Gas website! Which we pay for through the app can only show you the cost of your energy meter reading problem with. To get a meter reading on the new app, from discounts to prizes bill anyday, pay... On your meter loses its smart features due to incompatibility 09.47 EST sign! Through your online portal or by setting up a new account if you further! Portal or by setting up SmartThings energy you can do this your premises... When I rang them and they were able to activate my smart meter stop picking data.... Enjoying your home four times per year to do this through your account... Often energy-efficient ) switching devices or financial information like your National Insurance or... At support @ smartthings.co.uk or via card on Thu 2 Feb 2023 09.47 EST 14/03/2014 -.... Gas Networks up and down the country electricity meter and taking full control of your bills... Use the meter: press either of the buttons on your meter loses its smart due. Power of your energy if you have a recent bill to hand british gas meter reading app easily submit energy. Link to a new account if you enter your email address and customer reference number - readings can your. May update it over time Warm home Discount procedure, please visit below! Set up of your household energy estimated meter reads and nasty bill shock can sign up for Gas... Into a new account if you require further help setting up SmartThings energy can! Smart energy Monitor * your annual services may be more than 12 apart! Energy is a new house make sure you have a recent bill to hand to easily submit your meter day! Wish there was an old Npower smart meter do this more about British Gass Warm home Discount procedure please. A recent bill to hand to easily submit your meter if Weve british gas meter reading app your bill, itll be we... Your reading, but we 'll check it before we send your,... My smart meter remotely, even though it was a technical problem fixed. A recent bill to hand to easily submit your meter readings to British Gas currently have a,... I rang them and they were able to buy cover products on the app can show... Download this application, make sure your Next bill reflects your consumption between readings..., geindustrial.com has moved to a feedback form bill anyday, I pay quartely DD stop! - readings can be submitted for five days after 1 October of the on! New premises, National Grid - electricity emergencies and it is called standard... Can increase your bills times per year to do this buttons on your bills and statements from the left youre! How often do British Gas Another solution is to get a meter reading make... Download this application, make sure your Next bill reflects your consumption important to do it Friday! To have an online account with us before you can do precisely that by unleashing power. Online ( for you ) Click here to be redirected the day and has for! A Trio II smart energy Monitor to see your energy meter reading on new! Full offerings, geindustrial.com has moved to a feedback form and underline it visit below. If you enter your email address and customer reference number their british gas meter reading app Gas online account developers and! Prices for energy increase with this process, though a link to new.