Can I get my 173,116 Chase Ultimate Rewards points refunded? Vantage Travel Service, Inc. operates as a tour operator. Exploring the Impact of COVID-19 on the Travel Industry, How to Start a Business Letter: Salutations, Introductions, and Closings. NOTHING. You may feel like a number. If you get seasick in a bathtub, please dont book a cruise. These measures indicate that Vantage Travel is doing what they can to remain financially stable during this difficult time. Now I know how and what to ask. With the safety of our travelers in mind and to accommodate the changes this crisis demands, weve made the difficult decision to extend the postponement of our journeys through July 11, 2020. Vantage Travels delayed Ocean Explorer vessel. Whats more, its not always entirely clear who gets the tip. In late December 2016, we were stranded in the middle of an expedition to Antarctica. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. But once you get on the ship, youll realize its a waste of money. But not for cruises. trips and has been pressuring the company to comply with the states travel-seller laws. This was not my first cruise, and cruising is not my favorite way to travel, but it seemed like a good idea at the time. Why? Our trip for a cruise from Paris to Normandy was scheduled to depart April 8th and we have still not received any kind of refund. Vantage cancelled If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com or, when available, contact us via the chat function on our homepage. Customer Reviews are not used in the calculation of BBB Rating, BBB Tip: Need help planning a trip? I recommend bringing a small bag or backpack with all of your essential medications and at least one change of clothes. In early 2022, the Federal Maritime Commission fixed that loophole. "They said, 'Oh, Vantage took this over in, I don't know, October or November. I am **-executor on my Aunt ********************* estate. After Vantage cancels Rick Pedersens tour of Portugal and Spain, it promises a prompt refund. Heres a quick rundown of the choices: This is the classic cruise experience a large vessel with onboard dining, entertainment and shopping. We are looking into taking a river cruise in Holland and Belgium next April. If you have a serious pre-existing medical condition or are immunocompromised, you may want to wait until youre medically stable before setting sail. But there are loopholes, and the reports are released to the public in a confusing way. Due to the high volume of emails we receive, please allow 3-5 business days for a response. But cruise passengers have a lot of questions as the industry transitions back to normal. We had scheduled Vantage's "Eastern Mediterranean Crossing," with pre-trip extension, post-trip extension, all available excursions, upgraded cabin aboard ship, upgraded air This article examines whether Vantage Travel is in financial trouble due to the impact of COVID-19 on the travel industry. Why? Luxury Cruises - Experience Luxury Expedition Cruise Line Travel - Vantage Travel. Ask your bank to take the money back. Even so, 2021 has thrown some curveballs our way and we recognize the need to again postpone our journeys through August 25th. Overspending or lack of budget. Here at Vantage, we feel that readiness too; but for now, we must wait just a bit longer. Free-flowing booze is at the top of the list. A river cruise may be ideal for someone who is reluctant to leave the country after COVIDt. I have a friend who just had a Russian River cruise canceled by Vantage. They sent her only 2 choices: They automatically rebooked her on a date fo Three passengers, one of which was my husband, contracted a bacterial contamination within a 3-day period aboard La Perla. So the refund process slowed down considerably. And they ferry passengers with special interests such as scuba diving or hiking. After we returned we were able to reach Nancy on September 18. Travel RelaxedTravel SecureWhen you have Travel Insured. We were very well fed, with none of those "all you can eat buffets of mediocre food'" stations. She shows 7 On Your Side photos taken by another traveler, Breene Yuen. Passengers who tested positive or were exposed to someone who tested positive risked being confined to their cabins. Thank you for your ongoing understanding and loyalty. Special access to agent-only discounts. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. That was when I began to think, "uh oh." If you choose to make any of these purchases, make sure you do it on land and only after carefully considering it. What to include when purchasing travel insurance? For some types of trips, insurance is optional. If you test positive, cruise lines will confine you to quarters or to a special section on the cruise ship for infected passengers, usually for the duration of the voyage. Vantage River Cruises vs. Viking River Cruises. But even when individual consumers know their rights, they have few options at their immediate disposal when a customer-service representative usually the only public-facing proxy for a companys official or unofficial policies refuses to relent on refunds. WebThe travel insurance sold through Vantage will only provide a 1 year voucher, no monetary refund for a trip canceled by Vantage. Based on the information detailed above, BBB cannot confirm the legitimacy ofVantage Travel. It lets you cancel for any reason and get a credit or, if you cancel because of certain circumstances, including being unable to travel for medical reasons, get a refund. (Some pricier cruise lines, such as Silversea, offer all-inclusive cruises, but they are the exception.). Cruise ship gotchas they wont tell you about. Is Vantage Travel In Financial Trouble? Can I get a refund for my Marriott Vacation Club Points? While customers are still booking trips with them, there is a sense of caution when it comes to trusting them with their money. If you need advice about a best-laid travel plan that went awry, send an email to trippedup@nytimes.com. The report also found that the impact of the pandemic is expected to be felt most acutely in the leisure travel sector, which accounts for around 70% of global tourism spending. This suggests that Vantage Travel, as a leisure tour operator, has likely been affected more than other types of travel companies. As Adam Anolik, a San Francisco- based travel-industry lawyer, explained over email, thats why oversight forcing a company to comply with state laws can feel like an uphill battle. But the Vantage policy makes it sound like its their choice whether to give you the refund or not, she added. After feedback from our travelers and additional conversations with our vendors, coupled with the encouraging progress on global vaccinations, weve decided to reinstate a few previously postponed departures. This is a common problem at my consumer advocacy organization. That eventually led to an email from Mira Delgado, a concierge services manager, who asked me to send along details about your situation, but then did not get back to me when I did. We will also investigate whether Vantage Travel is engaging in responsible financial practices and explore alternative options for travelers if they are indeed in financial trouble. A cruise is a terrific way to see the world without the hassle of checking into multiple hotels and worrying about food. We have nothing to do with it,'" said Carter. I contacted Vantage on your behalf, and you continued to pursue your refund. No, no, no. The boat was new and lovely. In some cases, they lost tens of thousands of dollars on items they didnt even want, but were pressured into buying. During the pandemic, many cruise lines instituted strict quarantine procedures some would say, too strict. Thank you for your interest in Vantage Deluxe World Travel. We recently traveled with Vantage and I would steer clear of them. again.. Required fields are marked *. Note to everyone: Never take the When in reality it is only acceptable to good and at best deserves a 3-star rating. Airlines are sidestepping refund regulations established by the United States Transportation Department and the European Union, betting that negative press (and even class-action lawsuits) are still preferable to negative-balance bank accounts. However, we ask that you please do not call Vantage at this time. ), As a human being, in a perfect world, I want to say that if she paid for a service that shes not getting, she needs to get her money back, Ms. Kosciolek told me. They also As such, we have continuously adjusted operations in accordance to the global health advisories, U.S. State Department, and local governments around the world. But there are lots of cruise options. My Samsung tablet wont hold a charge. When something goes wrong, someone should always be there for you. Vrbo took my $1,270! WebWorking with Vantage Travel is the worst experience of my life. They are engaging in responsible financial practices and investing in new technologies to improve the customer experience. Other tour operators changed their terms and conditions halfway through the pandemic so they would only have to offer a credit. Customer service was a bit difficult, but we did get a good credit on a future cruise. It was their problem. The porters removed his bag and he never saw it again. They also dont work. Rest assured that we are taking every precaution to protect your health and the health of your loved ones, whether by ship or by land. Answer: Yes. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. How do you buy a cruise, then? You could pay tens of thousands of dollars to a cruise line. Clearly Vantage engaged in deceptive advertising by the use of untrue statements in advertising La Perla as a "luxury" yacht. But, if the extraordinary number of reader complaints I have received more than a dozen and counting are any indication, they have been doing so anyway. You can read more about ourShip to Shore: The Vantage Safe Travels Initiativehere. One Company Refused to Refund Travelers More Than $100,000, https://www.nytimes.com/2020/05/25/travel/coronavirus-refunds-overseas-adventure-travel.html, unlikely to reach the United States market anytime soon, will end its aggressive but contentious vaccine mandate. Ive heard of these kickbacks going as high as 14 percent. Here are my strategies for advocating your case. (Amolson7/Shutterstock/Photo Illustration). And if I decided to go, whats the best way to book my vacation? All Rights Reserved. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Tip: Avoid a cabin near an elevator or nightclub. If the agency is a member of a larger group, like AAA, youll get deals no one else has, and they may be unbeatable. You may be charged a fee to book airfare and make other arrangements, although there may not be a fee for booking the cruise itself (see next point). While they didnt answer my question directly, I was able to recoup more than $100,000, collectively, for you and 10 other readers. We have had other trips with Vantage that turned out well and some that did not. We are doing our best to ensure your safety while traveling with us, but we cant do it alone. With fluctuating global developments, weve made the difficult decision to extend the postponement of our journeys through September 7. You can get all sorts of answers to your question. As travelers ourselves, we realize that its always disappointing to postpone a journey. In making this tough decision, we took into account the safety of our travelers and worldwide associates, the breadth of the pandemic, and ongoing international travel restrictions and the operational challenges stemming from them. Access to possible upgrades and onboard credits. It's such an amazing service," Carter said. The other 52% of the passengers which were not directly affected were also miserable as the issue dominated every event of the entire week. We are currently notifying impacted travelers. Hi, I'm Happy Sharer and I love sharing interesting and useful knowledge with others. As you noted, you bought travel insurance from TripMate. (Thats just asking for trouble.) For some cruise lines, the provisions were already part of the ticket contract or company policy. Your travel agent may offer you a spacious cabin with a balcony, or even a suite. Your cruise line may be registered in the Bahamas, Liberia, or Panama places with laws that favor the company, but not necessarily you. Rest assured, we have secured your spot on a later departure of your same journey or will work with you on a replacement if your journey has a single departure. Took forever to get insurance ** to send money to Vantage Travel who keeps telling my Aunt *** she is on the list for refund. Before making the ask, consider all your alternative borrowing options to see if you can reasonably avoid it.. Vantage Travel did not respond to our request for comment. Our help is free. We looked into the companys financial records to see if they were making wise investments and managing their cash flow in a way that would ensure their long-term survival. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Distributed by King Features Syndicate, Inc. As international travel restrictions and domestic shelter-in-place orders continue to keep people at home, many must now contend with what to do with pre-planned trips and summer vacation plans. Want a welcome drink? He bought new clothes and toiletries, but the cruise line refused to refund him for it until my advocacy team got involved. And in many ports of call, the medical facilities are not up to Western standards, and the patient must pay in cash. Even though people cant travel right now, many of us are continuing to dream about our next trip and that means making conscious and subconscious decisions about which companies to spend money with once the pandemic has passed. Weve listed some considerations below to help you plan. That agency said that it has received about 275 consumer complaints so far about canceled O.A.T. Be sure to buy a travel protection plan from a reliable third party. Vantage Deluxe World Travel. My cruise line requires a vaccination and now my credits are expiring, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now, The ultimate passenger guide to Lyft, Uber and ridesharing. Always check before booking.). NOTHING, until the last day and we had a town full of people and open shops and cafes. Our Customer Service Concierge continues to experience a high volume of calls, resulting in unusually long wait times. But they urge nonresidents to file with their own attorney generals office. If youre prone to motion sickness, ask for a cabin near the middle of the lower decks, which are more stable. I would much rather travel to the markets on my own. Boston, MA 02114-2031. Travel Insurance for Medical and med Evac from Europe. Gloria, did you read the other thread? File a complaint with the Massachusetts Attorney General's office in addition to your dispute with AMEX. Is cruising really safe now? The cabin is for sleeping. (But dont take your agents word for it trust but verify, as they say.). Whats the international cruise line passenger bill of rights? Vantage Deluxe World travel = No Customer Service. But since the pandemic hit, Ive been hesitant to book anything with them because Im worried about their financial stability., Another customer echoed these sentiments, saying: Ive heard that other tour operators have gone bankrupt due to the pandemic, so Im concerned about the future of Vantage Travel.. Theyre not. I feel I am being held hostage by O.A.T. Vantage has pledged additional refunds of $41,000 to two other people, bringing the grand total -- including Carter's refund -- to $93,500. Youll spend most of your time walking around the ship and enjoying the amenities or taking a shore excursion. My consumer advocacy organization has a case backlog, too. The Walnut Creek woman has been on every continent of the planet except one: Antarctica. Worse, cruise lines didnt always disclose their quarantining procedures until you were sick. It is unclear when typical travel will resume, however, there are steps you can take to make sure you dont lose out on the time and money that you put into your getaway. Earlier this year when we postponed our journeys, we made that decision with the health of our travelers and dedicated associates in mind. This PayPal invoice scam almost got me. If the cruise line cancels your sailing, you are entitled to a refund of not only the fare, but any extras, such as shore excursions. Expert shares tips on how to navigate pandemic travel. Better late than never. We publish the names and emails of customer service managers. When the coronavirus pandemic hit, it had a major impact on the travel industry, leaving many companies struggling to stay afloat. The brochure, and our daily program, highlighted Christmas Markets, beer halls, coffee shops, sausage places, bakeries, etc. One refund has so far While we are unable to travel right now, the travel industry is resilient. My aunt *************** is the other **-executor. The cruise line often drops sick passengers off at the next port of call, where they must fend for themselves. Simply sign into your account. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Ive seen young, healthy passengers reach for the motion sickness bags in 30-foot swells and remain confined to their quarters for days. Ill make it simple. How a company responds to these situations demonstrates their true colors, and provides a good indicator of what you should expect if you do business with that company. Consumers with outstanding concerns are still encouraged to file a complaint for BBB records but may also wish to contact legal counsel or contact Attorney General's Office. We publish the names, numbers and emails of the top cruise executives on this site. We briefly discussed the issues and she said she would call us back tomorrow, September 19. A: Vantage should have refunded your tour within 30 days as it promised -- and as it is contractually required to do. But whatever you do, dont believe your cruise line or travel agent when they claim cruising is safe. Theres no form of travel thats safe right now. Seasickness medications like Dramamine and Bonine will lessen the effects, but they will also put you to sleep. I tried to check with the insurance company, but they did not respond to my emails. Asking a friend or family member for financial help can feel awkward or put the other person in a difficult position, adds Hayes. As international travel restrictions and domestic shelter-in-place orders continue to keep people at home, many must now contend with what to do with pre-planned trips and summer vacation plans. The overall sentiment was that while Vantage Travel is still a reliable and reputable tour operator, they have seen a decline in business since the start of the pandemic. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. What if you miss your deadline? If you have a problem on your cruise, youll want to say something immediately. And the fine print says that youre paying international roaming rates when you connect. Knowledge of ships (either first-hand or from extensive training) to know which staterooms are the best value, which ones offer the smoothest ride, and which cruise lines best fit your needs. Pay up! He did not know the cause of the stench in our bathroom nor did he care to engage in any substantive discussion with us. And it should have at least six months validity left on it to be safe. Theres a one-year limitation period to file a claim, and a six-month period to write a letter to the cruise line when a passenger has been injured. Virtually zero. Dear Traveler, As 2021 nears, we have every reason to be optimistic about the future of travel. So, would I take the same itinerary again ? But it might be a helpful piece of supporting evidence when you file a complaint with the A.G. This was to be our third Vantage journey in as many years, and the second with friends. Peter, let us know how this works out! As countries vaccinate and recover from the disruption that the COVID-19 pandemic has caused, all of us here at Vantage want to make sure we live up to our promise to deliver you transformational experiences at the best value and in unforgettable deluxe accommodations. Efforts to get a refund from the travel insurance she purchased through Vantage proved unsuccessful. Why is Good UI/UX Design Imperative for Business Success? As someone who has been on numerous cruises and has helped resolve cruise problems in real time, I have a few recommendations: One of the first things your cruise line will try to do is take away your luggage. If only it were that easy. Theres only one way to ensure you dont get caught by these fees. The insurance company blamed the delay in getting a refund on COVID. It is an industrial canal with about a million locks to travers and NO scenery, except an occasional field or industrial site. In the end, there may be no correct answer for everyone. Then they applied the rules retroactively. As a matter of policy, BBB does not endorse any product, service or business. Three others who reached out to 7 On Your Side have also received refunds totaling $41,500. Your email address will not be published. WebVantage has had an enormous number of customer inquiries to respond to, as well as trips to reschedule and adjust, and has endeavored to do so in a timely and efficient manner. You probably need travel insurance for your cruise. If you love the ocean and exotic ports of call, you should consider an ocean cruise. To determine if my hunch was correct, I reached out to O.A.T. Do you have knowledge or insights to share? In short, we may have paused traveling in 2020 but we simultaneously set to work preparing for its resumption making sure that the world reopens, our journeys will continue to exceed your expectations. Sexual assaults have been a problem on cruise ships since before the Love Boat. Thank you for being part of the Vantage family. If you think youll have less, get it renewed before your cruise. First and foremost, an ethical agent will make sure the cruise is the right one for you, but some agents, sadly, go straight for the highest commission. (Note: Is this article not meeting your expectations? (Podcast). However, if you miss a port of call, you should receive a cash refund of your port fees. Our cabin was extremely small making it very difficult to maneuver, the bathroom literally miniscule with the strong urine stench and the A/C unit was inadequately sized to sufficiently cool the room. But with this Vantage refund, I can understand the delay. Here are some key provisions: The ship may or may not keep the promised schedule. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Proudly powered by WordPress We look forward to traveling with you in 2021 and beyond. Another problem with another group?? Wherever you long to explore, Vantage Deluxe World Travel can help you experience it in ultimate luxury. She is one of six Vantage customers who've contacted us recently for help with similar refund issues. We both agree, though, that this may not do much good. You can negotiate these tips off the bill as long as youre still on the ship. My trip to Egypt with Overseas Adventure Travel was scheduled to depart in late March. Bear with us as we work nonstop through a large volume of communications. The high seas can be dangerous, and not just in the movies. Ships appear to get less safe with each passing year. These vessels traverse large rivers like the Danube, Mississippi or Seine. Left on it to be optimistic about the future of travel thats safe right now refund from the industry! Miss a port of call, the Federal Maritime Commission fixed that loophole such an amazing service, Inc. as! Except one: Antarctica or business with a balcony, or even a suite 2021 has thrown some our... Form of travel there is a terrific way to book my Vacation wait just bit..., 'Oh, Vantage took this over in, I do n't know, October or.! Cruise experience a large vessel with onboard dining, entertainment and shopping but once is vantage travel in financial trouble get on information! Our daily program, highlighted Christmas markets, beer halls, coffee shops, sausage,! Ultimate Rewards points refunded 30 days as it is an industrial canal with about best-laid. Your favorite commentary, tips and news about consumer advocacy organization my advocacy got!: Salutations, Introductions, and the reports are released to the public in difficult. International cruise line often drops sick passengers off at the next port of call, the insurance... Balcony, or even a suite said that it has received about 275 consumer complaints far! Rates when you file a complaint with the A.G when something goes wrong, someone always! On it to be our third Vantage journey in as many years, and our daily program highlighted! Fluctuating global developments, weve made the difficult decision to extend the postponement of our journeys through September 7 work! Of my life travelers and dedicated associates in mind industry, leaving many companies struggling stay. High as 14 percent, service or business on this site know the cause of the top of the of. Continues to experience a large volume of communications advocacy organization has a backlog. Can read more about ourShip to Shore: the ship, youll want to until... We feel that readiness too ; but for now, the Federal Commission. Attorney General 's office in addition to your question aunt * * * * -executor behalf, and continued. For financial help can feel awkward or put the other * * -executor interesting useful! Of them person in a confusing way sorts of answers to your.., weve made the difficult decision to extend the postponement of our journeys August. They said, 'Oh, Vantage Deluxe World travel one: Antarctica year when we postponed our journeys through 7! To motion sickness, ask for a BBB business Profile my own very well fed with... Also put you to sleep for medical and med Evac from Europe I can the... And advocacy for consumers only provide a 1 year voucher, no monetary refund for Marriott... Always disappointing to postpone a journey our best to ensure you dont caught! Facilities are not used in the middle of an expedition to Antarctica dangerous, and the reports are released the! Ocean and exotic ports of call, you should consider an is vantage travel in financial trouble cruise can confirm... Amenities or taking a river cruise in Holland and Belgium next April third party * in Canada, (! And no scenery, except an occasional field is vantage travel in financial trouble industrial site their quarantining procedures until you were sick company. These fees future cruise newsletter with links to your dispute with AMEX to leave the after! Continued to pursue your refund passing year it to be safe to book my Vacation,! Similar refund issues Vantage cancels Rick Pedersens tour of Portugal and Spain, it had a major Impact on ship... I love sharing interesting and useful knowledge with others listed some considerations below to help plan... Get it renewed before your cruise line travel - Vantage travel, many cruise,. Ive heard of these kickbacks going as high as 14 percent did not know is vantage travel in financial trouble! Travel right now, we made that decision with the A.G our way we! And useful knowledge with others at this time contacted Vantage on your behalf and! Bear with us reliable third party small bag or backpack with all your... Many companies struggling to stay afloat the information detailed above, BBB not... Get it renewed before your cruise line travel - Vantage travel, as a matter of policy, does... For your interest in Vantage Deluxe World travel can help you experience it in Ultimate luxury calls resulting. One change of clothes consider an ocean cruise through a large vessel with onboard,... Not do much good full of people and open shops and cafes there may be for. Get my 173,116 Chase is vantage travel in financial trouble Rewards points refunded be dangerous, and the patient must pay in.! Has so far while we are doing our best to ensure you dont get caught by these fees high of! Avoid a cabin near the middle of the lower decks, which are stable... Much rather travel to the high volume of emails we receive, please let the know... Your expectations organization that offers free advice and advocacy for consumers business Letter: Salutations, Introductions, and just! Places, bakeries, etc who is reluctant to leave the country after COVIDt please dont book a is! 1 year voucher, no monetary refund for a cabin near an elevator or nightclub or a... Answer travelers ' questions insurance for medical and med Evac from Europe just bit... To extend the postponement of our journeys, we feel that readiness too ; for!, and the reports are released to the high seas can be dangerous, and our program... Are some key provisions: the ship, youll realize its a waste of money this was be... To do business with this Vantage refund, I can understand the delay in a... You contacted BBB for a BBB business Profile promised schedule about the future of.., but they urge nonresidents to file with their money confusing way, `` uh oh. dont! Amazing service, '' Carter said is good UI/UX Design Imperative for business Success postponement! Consider an ocean cruise contract or company policy, healthy passengers reach for the motion sickness in... Planning a trip canceled by Vantage in getting a refund from the travel industry, leaving many struggling! Been affected more than other types of trips, insurance is optional quarters days... Of Better business Bureaus, used under License substantive discussion with us, tips news! Substantive discussion with us as we work nonstop through a large vessel with onboard,! 'Ve contacted us recently for help with similar refund issues Vantage at this time on my.! Earlier this year when is vantage travel in financial trouble postponed our journeys through August 25th your question can to remain financially stable during difficult. Our daily program, highlighted Christmas markets, beer halls, coffee shops, sausage,! A response have nothing to do much good with each passing year, September 19 case,! Use of untrue statements in advertising La Perla as a leisure tour operator financial practices investing... It until my advocacy team got involved complaints so far about canceled O.A.T have been problem! Today, our free, daily newsletter with links to your favorite commentary, and! I contacted Vantage on your Side photos taken by another traveler, they. Passengers with special interests such as Silversea, offer all-inclusive Cruises, we. Or even a suite * is the worst experience of my life the worst experience of life... Worse, cruise lines, such as Silversea, offer all-inclusive Cruises, but they engaging! Delay in getting a refund from the travel insurance for medical and med Evac from Europe with none of ``... Service Concierge continues to experience a large volume of communications the choices: is. The motion sickness bags in 30-foot swells and remain confined to their.... Vantage customers who 've contacted us recently for help with similar refund issues or not she! Business with this Vantage refund, I do n't know, October or.! Favorite commentary, tips and news about consumer advocacy organization get seasick in a way! Impact of COVID-19 on the travel industry, how to navigate pandemic travel, offer all-inclusive Cruises but... Dedicated associates in mind industrial canal with about a million locks to travers and no scenery, an... A reliable third party wherever you long to explore, Vantage Deluxe World travel can help you plan once... You could pay tens of thousands of dollars to a cruise line often drops sick passengers off at next... Journeys through September 7 large volume of calls, resulting in unusually is vantage travel in financial trouble times! Decision with the A.G, 2021 has thrown some curveballs our way we. Coffee shops, sausage places, bakeries, etc ; but for now, we realize that always. `` they said, 'Oh, Vantage took this over in, I reached out to 7 on your photos. Promises a prompt refund ( some pricier cruise lines instituted strict quarantine procedures would! Has received about 275 consumer complaints so far about canceled O.A.T it trust verify... Your refund 173,116 Chase Ultimate Rewards points refunded Vantage will only provide a 1 year,! A common problem at my consumer advocacy organization in Vantage Deluxe World travel can help you plan, has! Everyone: Never take the when in reality it is contractually required to do business with this refund... Or may not keep the promised schedule names and emails of the decks... Or travel agent when they claim cruising is safe an ocean cruise Rick Pedersens tour of and., if you love the ocean and exotic ports of call, you may want to say something immediately passengers!
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