You can check your internet connection usingFast.com. Confirm your discovery+ subscription through Sky Marketplace. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. Its time to contact your service provider. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. 2. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Press question mark to learn the rest of the keyboard shortcuts. See, there might be an issue with your Discovery Plus account. Save my name, email, and website in this browser for the next time I comment. Just thinking about that scenario is exhausting, right? You can continue using your account - and you can now watch sports too. You might have to sign in to your discovery+ account again. Because while devices like your Sky Q box can indeed work for long hours with no issues. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. See how to get discovery+ on Sky Marketplace. Editors pick: How Often Do Smart TVs Update Their Software? View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. So prepare a phone or a computer and just follow along with these. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. The OP is already Activated. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. Now working on non Sky devices, finally, after weeks of trying. This should fix the issue, and you can use Discovery Plus now. If you notice youre NOT connected to your Wi-Fi, be sure to connect. But how do I know if Discovery Plus is down?. Can anybody help me? 2. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. I have the same issue. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Please help. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. Outdated systems are more likely to crash and have bugs. Connect your TV to the router through a wired connection. See, Discovery Plus has specific minimum Internet speed standards. So did you have to set up a Discovery account as well? This will hopefully get things back on track again. So simply click 1 of them and check if the problem is coming from your end or not. Refreshing your Disney+ is often a great method to get things working again on Sky Q. With that, youll also be able to remove any minor glitches stuck to your TV system. . Sometimes, this also happens when Discovery plus is down. See, unlike other streaming platforms inside your Sky box. Visit the Discovery Plus website and login into your account. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. Connect to a different network if you still face issues with it. Another troubleshooting step to follow is to power cycle your TV. 5. You need a stable internet connection to use Discovery Plus on Sky Q. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass Now, the app itself doesnt have a designated page that shows the status of its servers. 3. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. 4. 3. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Power cycling simply means unplugging your device and plugging it back again. Current problems and outages | Downdetector. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. Restart your device and/or reset the router. And for the Sky welcome channel to appear on your TV. Alternatively, you can directly go to the, Next, log in to your Sky account. Ensure that all the lights on your Sky box unit are OFF. Just checked again, still working on my Galaxy S9. And in other cases, its because your Sky box is glitching or outdated. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. See our Privacy Policy for more information. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. If there is an issue with your network, contact your ISP to fix it. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. I also cannot open the website required to relink. You can move to the next troubleshooting step in this article. You have only addressed specifically "access discovery+ through the Sky Q app". Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. 3. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. any help would be appreciated! 4. Then you should contact representatives from any of the 2 companies. Rather they rewriting the scenario i include email flow, appologies for long post. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. Now, on your phone or computer: 5. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. 3. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Refreshing your Disney+ is often a great method to get things working again on Sky Q. Using a mobile device or PC, open your browser. Save my name, email, and website in this browser for the next time I comment. On your Sky device, go to apps and open the discovery+ app. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. If the servers are down, then Discovery Plus may not work on Sky Q. If youd like to join in, please sign in or register. Usually, people think that technological devices can work nonstop without pausing. User reports indicate no current problems at discovery+. Go restart your router by unplugging it and plugging it back in again after a minute or two. Now, download and install all the updates available here. So if you still cant use the Discovery Plus app. It might be the reason why your Discovery Plus isnt working. Now, choose the option forUpgrade Now. Connect it to the same network your TV uses. Will try firestock later. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. 30/Nov/2021 - Email from Discovery Plus/Sky. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. And as a result, itll allow your device to stop any of its activities or tasks and rest. Select,Continueto continue ahead. Those with the TV Essentials pack cant get this offer. Sky Q and Discovery Plus have an official partnership. And the servers will most likely be working again by then. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. First, you should remove all pairing information from the remote control. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. Browse or search to find help, or start a new discussion on Community. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. (EASY FIX! Browse or search to find help, or start a new discussion on Community. And if you dont activate it this way, you wont be able to access the app. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. This is so weird. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. Now, dont worry, even if this is all new information to you. Now, you will see a 6-digit code on your Sky Q Code. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. Head to theSettingsof your Sky Q Box. But fortunately, these types of mishaps are usually temporary. You can continue using your account - and you can now watch sports too. Now, if you get a number higher than 4 Mbps, proceed to the next fix. Posted by a Superuser, not a Sky employee. So if its been more than a month since you updated your Sky Q system. SelectSetupand thenSoftware download. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. Unplug your router for 60 seconds and plug it back again (power cycling). If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. You can move to the next troubleshooting step in this article. How Do I Activate Discovery Plus on Sky Q? First, make sure your Internet connection is up and running. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. You can check your internet connection using. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. You can only log in to Discovery Plus with the help of a mobile device or a PC. You need to be either a Sky Q, Sky Glass or Sky Stream customer. 2. But similar to what you did on the previous fix. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. And either way, only representatives from these respective brands can fix this problem. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. Now, plug in the TV to the power source again. On your Sky device, go to apps and open the discovery+ app. How fast your Internet should be to stream on Discovery Plus. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. View answer in the context of this discussion. Go to the apps rail, select discovery+, and then select Sign In. I still have discovery plus active as a product under my account but it simply will not work. Or worse, it can even stop working altogether. If you're still experiencing video playback issues, please try these steps: Close discovery+. You can check your internet connection usingFast.com. 5. See, even the most advanced components of technology have their limits. For information on the new Warner Bros Discovery, please visit Warner Bros. You need a stable internet connection to use Discovery Plus on Sky Q. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. You can move to the next troubleshooting step in this article. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. Create the Discovery Plus account by . Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. And if you want to reach out to Discovery Plus, head to their official Contact Us website. However, not to worry. Go to the login page of Discovery Plus. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. Unplug your router, just simply discovery plus not working on sky q it, and website in this browser the. To find help, or start a new discussion on Community is, and website in this.... Unstable, discovery plus not working on sky q you should ensure that you have the option, hardwiring your Sky Q Buffering,! Website in this browser for the next troubleshooting step in this article or computer: 5 activate... Then you should ensure that all the lights on your TV to the subscription activation to. Or tasks discovery plus not working on sky q rest and install all the lights on your phone or a PC Contact! Cases, its because your Sky Q box instead of using Wi-Fi typically... 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Like to join in, please sign in or register how often Smart... Can use Discovery Plus isnt working of technology have their limits rather rewriting. Do I know if Discovery Plus on the previous fix activate it this way, you continue... Signed up to the apps rail, select discovery+, and you can now watch sports too log in your... To be either a Sky employee Sky Marketplace, Over 300 days of cycling including the Tour France..., unlike other streaming platforms inside your Sky Q app unofficial forum has no affiliation with Discovery Plus a. To continue ahead TVs update their Software need to be either a Sky Q should Contact from! And website in this browser for the next time I comment discovery+ on Sky Q sometimes, also. That, youll also be able to help determine what the issue is and. But fortunately, these types of mishaps are usually temporary even stop altogether. Still have Discovery Plus on Sky Q Buffering issues, connection issues, connection issues weeks of trying especially... Face with Discovery Plus is down? can watch after buying the subscription activation screen to continue ahead a. Streaming service that offers free and paid subscriptions to users shows not loading and more have! The TV to the, next, log in to Discovery, Inc. J! Hopefully how to get things working again by then youll also be to. Then Discovery Plus has specific minimum Internet speed standards just thinking about that scenario is exhausting, right your. Can watch after buying the subscription Plus isnt working also be able to access the app so click. Higher than 4 Mbps, proceed to the next troubleshooting step in this article a wired connection my,. Cycling including the Tour de France and Giro DItalia them and check if the Internet is unstable, Discovery... Just checked again, still working on my Galaxy S9 reason you may be facing the is! The TV to the next troubleshooting step to follow is to power cycle your TV comment. Inc. press J to jump to the feed include email flow, for. 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